In case you get an error message when scanning the QR code to install your Ubigi eSIM profile, this may be because :– your device is not eSIM compatible >

Once you complete your payment, you will receive an email with a QR code.When you scan the QR code with your device, the eSIM profile will be downloaded and installed

You can get 5G connection if your device supports 5G network and you are in the 5G coverage.But your device may not automatically connect to the 5G network, see below

In many cases, it can take a few minutes after payment to receive the email with QR code. Please :1) check your SPAM folder.2) make sure your payment has been